2020 NASPA Annual Conference

Core Functions of Case Management: A Fast-Growing Area of Student Affairs You Know Nothing About (ID 357)

Case management is a fast-growing field within student affairs that all practitioners from entry-level to seasoned VPSAs should know more about. Case managers provide direct support and referrals for students on campuses that might be falling through the cracks or struggling to connect to resources, and provide integrative management practices to students of concern. This is a role that your campus will look back and say, how did we do without it? Attendees will be brought you up to speed quickly on the foundations of case management, how to create space for roles/offices that might not currently exist, and data-driven best practices to help support students who need it the most.


Wednesday, April 1
10:10 am to 11:00 am


LA Convention Center

Presented by

Ben Falter, Senior Case Manager; Chair, Behavioral Intervention Team, San Jose State University
Alfred Day, Director, Student Affairs Case Management, University of California, Berkeley